Privacy Policy

Data security is a commitment, not just boilerplate. Here's how yushuo collects, uses, and protects your personal data.

Last updated: 2026-05-09

What we collect

We collect the following types of data in order to provide our services.

Scope of collection

When you use the yushuo website or services, we may collect: • Identity data: name, email, phone number, company name • Communication data: content you provide via contact forms, email, or meetings • Technical data: IP address, browser type, device info, cookie identifiers • Usage data: page views, time on page, referral links, and other behavioral records We do not proactively collect sensitive personal data (e.g. national ID numbers, financial accounts, health information).

Why we collect it

We use your data only for: • Responding to your inquiries and contact requests • Providing, maintaining, and improving our services • Analyzing site usage and optimizing the experience • Fulfilling legal obligations and contractual responsibilities We will not use your data for purposes unrelated to the above, and we will never sell your personal data to any third party.

Storage and retention

Your data is stored with protected cloud providers (e.g. AWS, Google Cloud), using industry-standard encryption and access controls. Retention periods: • Contact data: retained for three years after the end of a business relationship, for tax and legal audit purposes • Technical / usage data: retained for 12 months then automatically deleted or anonymized • Data required by law: retained for the minimum period required by local regulations You may request early deletion at any time (see "Your rights" below).

How data flows

You control when your data is shared and with whom.

Third-party sharing

We share your data with third parties only in these situations: • Necessary service providers: e.g. email services (SendGrid), cloud storage (AWS/GCP), analytics tools (Google Analytics). These providers are bound by confidentiality agreements and may only use data for agreed purposes. • Legal requirements: when required by a court order or government authority. We will comply and notify you unless prohibited by law. • Business transfers: if yushuo undergoes a merger or asset transfer, relevant data may be transferred; we will notify you in advance. Outside of the above, we do not share, trade, or disclose your data to any third party.

Cookie use

We use the following types of cookies: • Essential cookies: maintain basic site functionality (login state, language preference) — cannot be disabled • Analytics cookies: understand site usage via tools such as Google Analytics — can be disabled in browser settings • Marketing cookies: not currently used on this site You may manage or delete cookies at any time via your browser settings. For a full list, see our Cookie Policy page.

Your rights

You have the following rights over personal data we hold about you.

Access

You may request a list of the data we hold about you, including its source, purpose, and retention period. We will respond within 30 days of your request, in PDF or structured data format.

Correction

If you find that data we hold is incorrect or outdated, you may request a correction. We will update it within 14 days of verification and notify any third parties with whom that data was previously shared.

Deletion

You may request deletion of your personal data. Except for data we are legally required to retain (e.g. tax records), all data will be removed from production systems and backups within 30 days.

Withdraw consent

If data was collected based on your prior consent (e.g. newsletter subscription), you may withdraw consent at any time. After withdrawal, we will no longer use that data for that purpose — but processing already performed under consent remains lawful.

Questions about your data?

We'll notify you of any significant policy changes. Feel free to reach out anytime with questions.